Overview

This website is operated by Arc'teryx. Throughout these Terms of Service, “Arc'teryx,” “we,” “us,” and “our” refer to Arc'teryx. By visiting our website or purchasing from our store, you agree to be bound by these Terms of Service and any related policies referenced on the website.

These terms apply to all visitors, customers, account holders, and others who access or use the Arc'teryx online store.

Acceptance of Terms

By accessing the Arc'teryx website, using our online store, or placing an order, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree with these terms, you should not use the website or purchase products from the store.

We may refuse service, cancel orders, restrict access, or take other reasonable action if we believe these terms have been violated or if store activity appears fraudulent, abusive, unauthorized, or harmful.

Online Store Terms

You may use the Arc'teryx online store only for lawful shopping and customer service purposes. You agree not to misuse the website, interfere with store operations, attempt unauthorized access, or use the store in a way that may damage Arc'teryx, other customers, or service providers.

• You are responsible for making sure the information you provide is accurate and current.
• You may not use the website for fraudulent or unauthorized transactions.
• You may not copy, scrape, reverse engineer, or interfere with website content or systems.
• You may not upload or transmit malicious code, spam, or harmful content.

Product Information

Arc'teryx works to present product information, descriptions, images, colors, sizing, availability, and pricing as clearly as possible. However, product displays may vary based on device settings, screen brightness, photography, and other technical factors.

Product information is provided for general shopping guidance. Before placing an order, please review product details, sizing, materials, color, quantity, and any applicable notes shown on the product page.

Pricing and Availability

Prices, promotions, product availability, and product details may change without notice. We may correct errors, update information, cancel unavailable items, or refuse orders that contain inaccurate pricing, incorrect product details, suspected abuse, or other issues.

Placing an order does not guarantee that the order will be accepted. Arc'teryx may review, confirm, cancel, or refund an order when needed due to availability, payment issues, suspected fraud, incorrect information, or other store-related concerns.

Orders and Payment

When you place an order, you agree to provide accurate billing, shipping, contact, and payment information. You also confirm that you are authorized to use the payment method provided.

• Orders may be subject to payment verification and order review.
• Payment must be approved before an order can be processed.
• If payment is declined or cannot be verified, the order may be delayed or cancelled.
• If an order is cancelled after payment has been captured, Arc'teryx will issue the applicable refund to the original payment method when possible.

Shipping Reference

Arc'teryx offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, tracking updates, customs or import handling, destination availability, and delivery support are explained in that policy.

Delivery estimates are provided for customer convenience and may be affected by order processing, destination, carrier handling, weather, holidays, customs review, or other events outside ordinary store control.

Return Reference

Arc'teryx offers 30 Days Free Returns for eligible items under our Return Policy. Customers must contact customer service before sending any return to receive the correct return instructions and return details.

Return eligibility, item condition requirements, non-returnable items, exchange support, damaged or wrong item reporting, and refund timing are explained in the Return Policy.

Account Information

If account features are available, you are responsible for maintaining the confidentiality of your login details and for activity that occurs under your account. Please keep your account information accurate and contact us promptly if you believe your account has been used without authorization.

Arc'teryx may limit, suspend, or close account access if we believe the account has been used in violation of these terms, for fraudulent activity, or in a way that may harm the store or other customers.

Prohibited Uses

You agree not to use the Arc'teryx website, services, products, or content for any prohibited purpose, including:

• Any unlawful, fraudulent, misleading, abusive, or harmful activity.
• Violating any applicable rules, regulations, or third-party rights.
• Submitting false, inaccurate, or unauthorized order or account information.
• Interfering with website security, payment systems, store operations, or customer experience.
• Uploading viruses, malware, automated scripts, or other harmful code.
• Collecting or using website content, customer information, or store data without authorization.
• Reselling, exploiting, or misusing store services in a way that violates these terms.

Intellectual Property

The Arc'teryx website may include text, images, graphics, product names, page layouts, logos, icons, designs, and other content that belong to Arc'teryx or its licensors. This content is provided for personal shopping and informational use only.

You may not copy, reproduce, distribute, modify, sell, exploit, or use website content for commercial purposes without written permission from Arc'teryx or the appropriate rights holder.

Third-Party Links

The Arc'teryx website may include links or references to third-party websites, tools, payment services, or other external resources. These third-party services are not controlled by Arc'teryx.

We are not responsible for third-party website content, policies, availability, accuracy, security, or practices. Please review third-party terms and privacy policies before using their services.

Disclaimer

The Arc'teryx website and online store are provided on an “as available” basis. We work to maintain accurate information and reliable service, but we do not promise that the website will always be uninterrupted, error-free, secure, or available at all times.

To the fullest extent permitted by applicable law, Arc'teryx disclaims warranties or conditions that are not expressly stated in these Terms of Service or in the store policies provided on the website.

Limitation of Liability

To the fullest extent permitted by applicable law, Arc'teryx will not be liable for indirect, incidental, special, consequential, punitive, or similar damages arising from your use of the website, online store, products, third-party services, or inability to use the website.

Nothing in these terms is intended to limit rights that cannot be limited under applicable law.

Changes to Terms

Arc'teryx may update these Terms of Service from time to time to reflect changes in store operations, website features, policies, or business practices. Updates will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms of Service.